Virtual Reception Services
Embrace the power of a virtual reception team today! A virtual receptionist will not only save your business money, it will also improve your customer service!
And what better place to find a great virtual receptionist service that Canada, the land of politeness and friendliness!
What Can a Virtual Receptionist Do For You?
Answer your phone 27/7/365
Your phone is where new business opportunities find you. With a strong virtual reception team on your side, every opportunity coming in on the phone can be captured and converted.
Respond to email and other digital communications
In an age of constant communication, it can be challenging to keep up with the endless flow of emails, texts, and webchat related requests. Virtual receptionists can help your business stay responsive to every open channel you have.
Schedule appointments in your systems
Whatever system you are using, a virtual receptionist can adapt to it and keep you organized. When a virtual receptionist is closing deals for you, the service pays for itself, and then some.
Take payments for you
Processing payments through the phone can open your business up to a wider demographic and help you convert more of those sales in the moment.
Answer your customers' questions
A virtual receptionist will learn all about your business and have that information ready to share whenever your customers reach out to you. Your callers won't even realize it is a virtual receptionist they're talking to.
How Much is a Virtual Receptionist?
A Canadian Virtual Receptionist is Worth Their Weight in Maple Syrup
Nowadays, over 85% of businesses are competing on customer service. Therefore, having great customer service wins more business for you. Having a (quality) virtual receptionist helps your business deliver consistent, high-quality customer service 24 hours a day. So a virtual receptionist does not typically cost you anything; in fact, they will make you money.
Of course, there is a price to pay if you discount the extra profits made from having a virtual reception team servicing your business. So what is the cost of that, you ask? It ranges depending on how much of their time you need to use to service the needs of your business. On the low end, it will be around $160 a month. As your needs increase, so does the cost, reaching levels around $250 a month, or more.
When the cost of one in-house receptionists is $15/hr (plus benefits and staffing/management expenses), and they can only cover a maximum of 40 hours a week, the savings from hiring a virtual receptionists are huge. Below is a quick comparison:
- 40 Hours a Week
- Low Hourly Wage ($15)
- One Person
- 24 Hours a Day
- Paid More, Costs You less
- An Entire Team (40+ People)
Virtual Reception is Available for Many Industries
We provide virtual reception services for a wide range of industries. We provide virtual medical reception that is completely FOIP compliant. Virtual reception is available for professionals, like lawyers and consultants. Just about any kind of small to medium sized enterprise looking for some extra help managing communications stands to gain from hiring a virtual receptionist.