Virtual Reception Services

Embrace the power of a virtual reception team today! A virtual receptionist will not only save your business money, it will also improve your customer service!

And what better place to find a great virtual receptionist service that Canada, the land of politeness and friendliness!

What Can a Virtual Receptionist Do For You?

Answer your phone 27/7/365

Your phone is where new business opportunities find you. With a strong virtual reception team on your side, every opportunity coming in on the phone can be captured and converted.

Respond to email and other digital communications

In an age of constant communication, it can be challenging to keep up with the endless flow of emails, texts, and webchat related requests. Virtual receptionists can help your business stay responsive to every open channel you have.

Schedule appointments in your systems

Whatever system you are using, a virtual receptionist can adapt to it and keep you organized. When a virtual receptionist is closing deals for you, the service pays for itself, and then some.

Take payments for you

Processing payments through the phone can open your business up to a wider demographic and help you convert more of those sales in the moment.

Answer your customers' questions

A virtual receptionist will learn all about your business and have that information ready to share whenever your customers reach out to you. Your callers won't even realize it is a virtual receptionist they're talking to.

Client Testimonials

Angie
Medical Services
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Really great to have as back up at my receptionist job. The team is very receptive to work with and I appreciate all their help!
John
Home Inspector
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They have excellent service.
Elva Ward
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"We use Select for our business, they have been accurate and professional and we are happy with the service."
Sameer
Realtor
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I am EXTREMELY happy with the service! I was very impressed with the transition from my old TAS. The level of customer service is way better than my last provider.
Darren
Security Company
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"It is so great having you guys watch this! I really appreciate it."
Angela
Industrial Company
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These (account) instructions are perfect and I appreciate the clarity. Thanks always for your quick responses and all the work you do for us.
Matthew
Client's Customer
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Can I just say, I speak to a lot of customer service reps, and YOU are phenomenal! I just want you to know that.
Elliot
Property Management
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Our whole team apprecitaes the changes you've made to clarify urgent and non-urgent issues. They've been telling me they are getting way more sleep, and they've been very verbal about this to our management.
Chris
Property Management
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It has been great having you back me up! I can now enjoy dinner with a friend without having to pick up my phone.
Chris
IT Services
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We are exceptionally happy with the service we are getting from Select. The operators sound helpful, energetic, and my customers are always happy with the service they receive.
Kim
Property Management
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Everything you do is awesome! I love the quick responses I get from Danielle when I need to change something, or have something that needs looking into.
Bill
Property Management
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I just ran an emergency test on the line and it went perfect. Thanks. Now I can go on my vacation!
Joe
Plumber
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I cannot say enough good things about Julia and Danielle. They are both super responsive, very considerate, and easy to deal with. I know how tricky our requirements are and they've dealt with them with grace.
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How Much is a Virtual Receptionist?

A Canadian Virtual Receptionist is Worth Their Weight in Maple Syrup

Nowadays, over 85% of businesses are competing on customer service. Therefore, having great customer service wins more business for you. Having a (quality) virtual receptionist helps your business deliver consistent, high-quality customer service 24 hours a day. So a virtual receptionist does not typically cost you anything; in fact, they will make you money.

Of course, there is a price to pay if you discount the extra profits made from having a virtual reception team servicing your business. So what is the cost of that, you ask? It ranges depending on how much of their time you need to use to service the needs of your business. On the low end, it will be around $160 a month. As your needs increase, so does the cost, reaching levels around $250 a month, or more.

When the cost of one in-house receptionists is $15/hr (plus benefits and staffing/management expenses), and they can only cover a maximum of 40 hours a week, the savings from hiring a virtual receptionists are huge. Below is a quick comparison:

 

In-House Receptionist

$ 2500
00
Monthly
  • 40 Hours a Week
  • Low Hourly Wage ($15)
  • One Person

OR

Virtual Receptionist

$ 250
00
Monthly
  • 24 Hours a Day
  • Paid More, Costs You less
  • An Entire Team (40+ People)

Virtual Reception is Available for Many Industries

We provide virtual reception services for a wide range of industries. We provide virtual medical reception that is completely FOIP compliant. Virtual reception is available for professionals, like lawyers and consultants. Just about any kind of small to medium sized enterprise looking for some extra help managing communications stands to gain from hiring a virtual receptionist.

 

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