Range of Services

Our services are tailored to your needs. We can provide an excellent, personal customer service experience. We also have the technology to automate other aspects of your communication.

Whatever your needs, we will provide a solution that makes sense.

Our Range of Services Include...

Telephone Answering Service

Have your phones answered by a live agent, at any hour of the day and any day of the week. We will take detailed messages, answer FAQs, and make sure every call gets a response and you close more business.

Virtual Receptionist

Beyond just answering the phone and taking a message, a virtual reception service will integrate with your systems, scheduling appointments and doing everything a receptionist does, except getting you coffee.

Lone Worker & Journey Management

We've been monitoring lone workers and long journeys for decades. We have many options for service depending on you and your team's preferences. We also incorporate incident reporting into our service.

Managed Phone System

Our managed phone systems enable you to organize the communications of a large team without investing into heavy infrastructure. We will establish a phone network that can direct and manage your calls as you want them.

Categories of Service

These four categories capture the majority of the services we offer. We provide custom services, so if you feel you need some of the services in one category, and some of the services from another, we can absolutely put those services together for you.
If you have any questions about a service not listed here, we would be more than happy to share with you more about our service on a phone call or email. We are proud of our ability to find solutions for our customers, so whatever your needs are, we can explore ways to solve them.

Experienced Telephone Answering Team

Telephone Answering Service

Our telephone answering service provides an indispensable service to small and medium sized businesses, at the kind of price a small to medium sized enterprise can justify.

  • 24 Hour Availability
  • Customized Scripting
  • Quality Guaranteed
  • Text/Email Notifications
  • Real Time Account Changes

Virtual Reception

Well trained agents with phone intelligence can help your business thrive by delivering quality customer service and one-call resolutions. Our team can help you perform a wide range of back-end administrative tasks and integrate with your entire front-end customer service suite.

  • Scheduling
  • CRM Integration
  • Intake Forms
  • Advanced FAQ
  • Basic Upselling
  • Order Placement
  • Payment Processing

Lone Worker & Journey Management

Be compliant with all provincial and federal regulations and provide the professional safety protocols for your team. Not only are we reliable,  our team is always friendly and willing to help. With Select, you are in good hands.

  • App-Based Check In Option
  • Live Agent Response
  • Customized Structure
  • 99.99%+ Uptime
  • Easy to Use
  • Incident Reporting

Managed Phone System

Our phone systems operate on the cloud, providing you with a full-featured, customizable system that will direct your calls and help you manage your communications from your mobile device.

  • Enhanced Call Forwarding
  • Intuitive Call Trees
  • Live Agent Support
  • Multiple Voicemail Boxes
  • Cloud Based
  • Custom On-Hold Experience
  • Detailed Analytics
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