About Select Call Centre

“Select is a family oriented company where we believe that teamwork and integrity are key to success. We are committed to providing our clientele with exceptional customer service through our team of qualified and friendly personnel.”

Family Owned and Operated Since 1969

The Bidewell family has been living and breathing the telephone answering industry for over 50 years! The second generation of Bidewell’s are currently operating the company. The Bidewells, along with a tight knit team of professional communicators, are working hard to adapt the telephone answering industry for the communication needs of the 21st Century. 

Industry Leading Service Quality

Select Call Centre is a champion in the telephone answering industry. CAM-X, an association made up of roughly 150 different telephone answering service companies across North America, has awarded Select Call Centre TOP SCORE and TOP TEN for every one of our locations for many years in a row. Excellence in telephone answering and remote reception services is only our starting point. 

The awards are given out based on a number of quality criteria:

  • Answering Time
  • Tone of Speech
  • Accuracy of Information
  • Adherence to Instructions
  • Efficiency of Action
  • Intangible Impression (X-Factor)

The Team at Select Call Centre

Agents

Our Heart and Soul

Our agents keep the call flow running smoothly, making sure every caller is finding what they called in for and experiencing world-class service. They truly are our greatest strength.

Operations

Our Maestros

Our operations team keep a large team of agents acting in unison. They create the kind of environment that keeps our agents happy, and ensure they have the training and feedback to succeed.

Account Architects

Our visionaries

Our architects know what questions to ask, and how to build your account to fulfill all of your needs. Efficient account design is a major part of what separates us from the rest of the pack.

Sales & Marketing

Our messengers

Our sales and marketing team are focused on finding the people who stand to grow with our service. Our team will help you discover the possibilities and fit our service to your needs.

Tech team

Our builders

Our tech team is focused on finding solutions to integrating our service with your business. We love finding creative solutions and staying on top of the newest technology.

Management

Our helpers

Our managers make sure everyone has the tools they need for success. Our mentality is to appreciate all the members of our team and create a supportive environment.

Locations of Operations

Edmonton, AB

201-10368 82 Ave

Edmonton AB, T6E 1Z8

Courtenay, BC

Mississauga, ON

Red Deer, AB

4808 50 Street

Red Deer AB, T4N 1X5

Montreal, QC

Stellarton, NS

Calgary, AB

Suite 2500, 639 5 Ave SW

Calgary AB, T2P 0M9

St. john's, NL

Grande Prairie, AB

Brooks, AB

2-560 Cassils Road East, 

Brooks, AB T1R 1M6

Western Shore, NS

Call Toll Free: 1 855 450 0802

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