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Emergency Services
Working Alone/Worker Protection
- Oil and Gas Experience
- H2S and Hazmat Protocols
- Unmanned Sites
- Hot Zone/Safe Zone Safety Management
- Work Alone Services
- IVR Work Alone
- Working with Alberta's Working Alone Legislation
- Working Alone Plan Objectives
Health/Safety/Environmental
- Emergency Preparedness
- Emergency Response Contact Centre
- Alarm Monitoring Programs
Journey Management
- Planning a Journey Management System
- What can Journey Management do for you?
- Journey Management Details
Disaster Restoration and Insurance
- Professional Services
- Reception/Business Services
- How We Work
- Contact
Order Taking
Ordering by telephone is not going to disappear anytime in the near future.
Today there are two "streams" of remote shopping: online and traditional toll free numbers.
On Line Shopping and Web Reception
Research shows that although many people prefer shopping outside of normal working hours, they would rather speak to a real person rather than simply pressing buttons.
This is particularly true if online shoppers need additional assistance. Without live web reception, online shoppers will quickly abandon shopping carts - and the online merchant loses sales revenue.
Outsourcing your order-taking to a call centre can help improve your return on your marketing investment. A telephone operator will be available 24 hours a day to help your customers make their purchases and provide them with an excellent customer service experience.
Customer Convenience
Our operators will take your call, answer any questions the customer may have about a product, get all the necessary contact information and take payment in order to process the transaction.
With our services you'll never have to worry about missing any orders that come outside of traditional business hours! This means increased profit for you and superior service for your customers!

Studies have shown that only 33% of potential clients leave a voicemail! Find out more about