Select Call Centre

Appointment Booking

We get it - you’re busy! Between work, home, family, and the dozen other things you have to do in your day - who can keep track of it all? Web based appointment booking and scheduling is an effective solution and it can work for everyone.

You know that real people add life to your business and the same holds true for scheduling: Callers can speak to a real person at any time to book appointments.  Live web-based scheduling lets your customers know that you care.

Web based scheduling allows complete synchronization between your office and our operators. We can provide full-time scheduling, or only after-hours and overflow when your staff is unavailable.

Some of our customers have shared with us that they tried to do this previously and the scheduling system they used just did not work - could outsiders really understand all of their scheduling constraints? Now, no matter how complex the scheduling parameters, we have a winning system that combines the intelligence of live operators with the sophistication of fully customized scheduling.

On Line Scheduling

It’s simple - our operators have access to your schedule. Ee can make updates, add or remove appointments, and give you a clear picture of your day.

Real-time scheduling allows you to view your schedule at any time. You can even check your schedule from home before going in to the office! When a call comes in we check your schedule, book an appointment at a time that works for you, get all the information that we you need to know and we let you know. We can even send appointment reminders to clients to help reduce no-shows!

You’ll have full access and control of your schedule at all times - you can book appointments and make changes if something comes up. Confirmation e-mails provide an audit trail of new, changed, or canceled appointments so you’ll always be on top of your day!

Scheduling covers many areas: equipment allocation, professional and trades appointments, personal services bookings, labour absentee scheduling, service departments, and much more. Best of all, professional after-hours scheduling is cost effective and requires no software or hardware purchase!