Select Call Centre

For many medical practices, using a telephone answering service is not a luxury; it is a necessity in providing complete patient care. The majority of medical emergencies don't happen during business hours and nothing can be more frustrating than not being able to person you need, especially in an emergency situation.

Our answering service can be used to handle all of your after hours calls. Your patients will be greeted by well trained and caring operators who have access to all of the information you have provided us with. We can dispatch messages, page doctors and nurses, and follow your customer script to help you provide the best patient care.

In addition to after hour's calls, we can answer lunch time calls when medical offices are typically closed. Many patients work and are required to use their lunch hour to conduct their personal business and become frustrated when they cannot reach their physician on their schedule. We can be there for these clients! We can book appointments, give information about the clinic's services and hours, and we can find out when the best time is to call them back - leaving you able to enjoy a break.

Using an answering service makes life easier. We can customize our service to suit the needs of any practice!