Select Call Centre

Are you having trouble finding the right people?

And when you find staff do they follow instructions - follow your lead?

And what about training and wages?

Does this sound familiar to you?

You can take advantage of growing opportunities available to your business without adding additional hard-to-find staff.

We won't drive a hydro vac truck for you but we can help you stay focused on what you do best.

We're experts at hiring, training, and retaining Albertans with excellent communication skills.

We can communicate effectively with your present and future customers regardless of the time of day or day of week. We can:

• Ask the right questions to direct calls to the right staff
• Book appointments with your sales staff, with full prospect contact information
• Provide product support - any time or all the time
• Work on your behalf after hours, weekends, and holidays

We combine trained staff, ongoing in-service programs, and powerful communications software to represent your company with consistency and professionalism. We can see a call history summary for each caller so we have the information necessary to respond appropriately to the current call. Pre-planned call scripting provides a route for operators to follow. We route calls right the first time and we create a log of all calls we take on your company's behalf.

Select Communications employs over 60 qualified, trained, and professional staff are always "on call" for you. We recruit, train, and employ the best operators and agents in the communications industry - and we retain and motivate our best with reward programs and benefits.

We will be pleased to work out the best service delivery plan for your company. Call us today and expand your capabilities!